Our workshop

Repairs done by hand, right here

Every repair is done at our bench in the store by Roufael, a goldsmith with 38 years of experience. From resizing and laser welding to stone setting, your piece stays with us, in good hands.

What we do

Our Repair Services

From a loose stone to a full restoration, everything is done here in our shop.

Rings

  • Ring Sizing — Up or Down
  • Ring Repair & Reshanking
  • Ring Soldering
  • Head & Crown Replacement

Stones & Settings

  • Prong Repair & Retipping
  • Stone Setting & Resetting
  • Diamond & Gemstone Replacement
  • Stone Tightening
  • Bezel Repair
  • Channel Repair

Chains & Bracelets

  • Chain Repair & Soldering
  • Chain Shortening & Lengthening
  • Bracelet Repair & Resizing
  • Clasp Repair & Replacement
  • Jump Ring Repair

Earrings, Pendants & Charms

  • Earring Repair
  • Earring Post & Back Replacement
  • Pendant Repair
  • Bail Repair & Replacement
  • Charm Repair & Attachment

Cleaning & Plating

  • Jewelry Cleaning & Polishing
  • Jewelry Refinishing
  • Rhodium Plating
  • Gold Plating

Custom & Engraving

  • Laser Welding
  • Laser Engraving
  • Custom Work

Don't see your repair ? Call (757) 527-4466 or text a photo to (757) 303-2023.

Walk in for a quote

No appointment needed during store hours.

Hours & location

Hours & Location

Visit the store

Address

12300 Jefferson Ave, Ste 12
Newport News, VA 23602

Get directions

Phone

(757) 527-4466

Text

(757) 303-2023

Text only. Send a photo of your repair for a quick quote.

Hours

Monday – Thursday11 am – 7 pm
Friday – Saturday11 am – 8 pm
Sunday12 pm – 6 pm